Relationship Started: 2012
The Opportunity: New CEO leadership joined and was faced with multiple legacy IT systems and processes which did not align to the future vision of the business.
Solutions Provided: In 2012, deployed new cloud based ERP infrastructure. In 2014, assisted outgoing CEO and senior leadership transitioning all internal IT to new CEO. In 2015, migrated legacy DataPax ERP system to new GlobalBake cloud-based system and hosted Exchange for e-mail. In 2017, the brand launched its national wholesale business at retail purveyors across the country. During COVID, the company witnessed a 500 percent increase in nationwide shipping and a 400 percent rise in its global wholesale business. Additionally, with more consumers turning to off-premises, combined with the portability of bagels, H&H’s delivery mix has risen to roughly 60 percent.