Building Bulletproof Trust in Your Client Base

Think back to the last time you sent in a customer service request to another company – did they get back to you in a timely manner?  Was your issue resolved quickly?  Over the course of time, your customers will ask you to help them, and as the old adage goes, they may forget what […]

What is Single Sign-on (SSO)?

Single Sign-On is the capability for a single set of credentials, like a username and password, to be used as the primary authentication mechanism across multiple independent software services. If you already have a Microsoft Office license, you probably already have the tools you need to set up this secure authentication mechanism! Contact us today […]

How To Recession Proof Your IT Infrastructure

A potential recession in 2019 or 2020 is all over the news, so how do you recession proof your IT infrastructure and make sure operating costs stay under control in the coming months? Your Desktops and Laptops – In many cases, extending a warranty for a broken machine is less expensive than outright replacement.  If […]